San Francisco
475 Brannan Street, Suite 210
San Francisco, CA 94107
United States
+1 (415) 555-0142
SOC · Executive · Detection engineering
Contact
Talk to an operator, not a lead form.
Whether you are scoping an assessment or managing an active intrusion, the fastest route is a direct conversation. We respond to every serious inquiry within one business day.
24/7 incident hotline
Response within 1 business day
Direct lines
24/7 incident hotline
Active intrusion or ransomware? Call first. Do not use the form.
Under active attack? Preserve logs, avoid rebooting affected systems, and call the hotline. Our responders will guide containment from the first minute.
What happens next
- A specialist reviews your message and confirms scope.
- We schedule a 30-minute call with an operator on the relevant team.
- You receive a written summary and, if useful, a fixed-scope proposal.
Offices
Three regions, one standard.
Follow-the-sun coverage with local response teams. All offices operate under the same escalation policy.
Austin
901 East 6th Street, Floor 4
Austin, TX 78702
United States
+1 (512) 555-0198
Incident response · Forensics · Recovery
London
18 Finsbury Circus
London EC2M 7EB
United Kingdom
+44 20 7946 0321
SOC · Adversary simulation · Advisory
Before you call
Practical questions.
If your question is not covered, ask it in the form. We answer plainly.
Fixed-scope assessments start at $18,000. Retainers begin at $4,800 per month. We do not charge for the initial scoping conversation, and we will tell you early if your budget and goals do not align.
Yes. We often act as a specialist layer alongside an existing provider, handling detection engineering, adversary simulation, or surge response. We will document interfaces and escalation paths so nothing falls between teams.
Retainer clients receive a responder within one hour, 365 days a year. Non-retainer incidents are triaged immediately and mobilized as capacity allows, usually within four hours. The hotline is answered by a human responder, not a call center.
We sign mutual NDAs as standard. For incident response, we regularly work at the direction of counsel to support privilege and coordinate with insurers. Our engagement letter templates are available for legal review.
Not ready to talk?
Start with something you can use today.
Download-free guides and a twelve-point checklist that will make your next review more productive.